Hello, I’m Emma Johnson, an expert in e-commerce and retail management with over 11 years of experience, particularly in the grocery and FMCG (Fast-Moving Consumer Goods) sectors. I hold a Master’s Degree in Retail Management from the University of Leeds, where I focused on consumer behavior and digital commerce. Over the past decade, I’ve worked with leading online grocery platforms like Ocado, helping to optimize their supply chain operations, enhance customer satisfaction, and streamline digital experiences.
I’ve been instrumental in developing strategies that make online grocery shopping more convenient and efficient, allowing consumers to receive fresh produce and household essentials with just a few clicks. In addition to my operational role, I’m a frequent speaker at industry conferences, where I discuss the future of online retail and how emerging technologies like AI and automation are transforming the grocery industry.
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